Details for Wardell Boatyard
Name

Wardell Boatyard
Position

Display in The Interactive Cruising Guidebook
Average rating 2.8 stars from 23 reviews

Address 1 Sweeney St.
North Tonawanda, NY 14120

Phone716-692-9428

After hours contact



Facility type

Marina - YES
Club - NO
Fuel - YES
Repair - YES
Municipal - NO
Other - NO

VHF channel



Web sitewww.wardellboatyard.com

Email contact

wby1953@aol.com

Owner, manager

Dennis Wardell

Harbormaster



Dockmaster

Dennis Wardell

Payments acceptedCredit cards - YES
Checks - NO

Payment info

All major credit cards accepted.

Payment discounts

There is no discount in diesel price for cash.

Operation (seasonal or year-round)
Unknown

Additional info:

Approach



Tide

Unknown

Current

Strong

Tide & current additional info



Depths

Approach: Unknown
Transient dockage: Unknown
Fuel dock: Unknown

Other depth info:

Dock typesWood - NO
Concrete - NO
Floating - NO
Fixed - NO
T/Alongside - NO
Other - NO

Additional info:

Size restrictionsLOA max: Unknown
Beam max: Unknown

Other info:

Slips

Transient: 2
Total: 60
Transient price: $1.50/ft (0000-00-00)

Other price info:

Moorings

Transient: Unknown
Total: Unknown
Transient price: Unknown

Other price info:

AC power30 amp - NO
50 amp - NO
100 amp - NO

Additional info:

Pricing info:

Cable TV (and pricing)



Phone hookup (and pricing)



Water (and pricing)



Dinghy access



Liveaboard info



FuelGas: AVAILABLE
Diesel: AVAILABLE

Fuel brand:

Gas priceUnknown

Other price info:

Diesel priceUnknown

Other price info:

Propane



Pets welcomeUnknown

Other pet info:

Disability access

Yes

Launch service



Pump out

Yes

Ice

Yes

Trash



Showers



Heads

Yes

Laundry

Yes - Within walking distance.

Grocery

Yes - Within walking distance.

Hardware



Restaurants

Yes - Within walking distance.

Bars



Hotels or motels



Repair capabilities



Haul out capabilities

Yes

Storage facilities



Fishing supplies



Chartering capabilities



Internet access



Boat ramp availability



Transportation



Other services

Mast stepping and unstepping for the Erie Canal here.

Attractions



Reviews for Wardell Boatyard
what a jerk zero stars, 2016-10-07
Captain: , buffalo ny (10)

I learned my lesson last year don't ask him for your year end pump out without buying fuel. I was charged $40 for a ten minute pumpout.

So this year I made a deal with him before I bought $400 worth of fuel to get a pumpout thrown in. He still wanted $40.

I have bought thousands of dollars of fuel from him over the years. Never again.



Wardell's boat yard, 2016-07-14
Captain: , Ashland, wi (120)

I haven't read the other reviews of this place but will give him a 100 percent rating on my recent experience of stepping the mast on my Pearson Vanguard. If you are looking for someone else to do the work for you go somewhere else, but this man knows his stuff and offers sound advice to anyone capable of listening. He's personable, friendly and knows what he's doing. You won't go wrong having him on the working end of the lift. We were totallly pleased. We anticipated a lengthy process but were on our way within a couple of hours of arrival. Thank you Mr. Wardell..... Steve Scoll and the crew of Yankee Trader



I would avoid if at all possible. Very unfriendly., 2016-06-27
Captain: , Traverse City, MI (95)

We were leaving the Erie Canal on Memorial Day and this guy was open but did not want us staying there. He said he needed to keep his fuel dock cleared even though it was after 4pm. Called him twice and he kept giving us suggestions of the public wall or anywhere else so long as it was not at his business. Not sure why he opened at all!!!



Wardells Helped Us Out, 2015-10-27
Captain: , Portland, Maine (10)

Wardells is a one-man, old school, non-modern, competent and knowledgeable place to get your mast stepped. He doesn't mince words, but is competent and very capable and helped us get a heavy mast up on a 49' Hunter. Don't expect %u201CYes sir%u201D, or %u201CNo sir%u201D, but do expect competent and good service from a man who has been doing this for many, many years. For these reasons, I recommend him.




Fabulous Experience, 2015-09-20
Captain: , Michigan City, IN, USA (210)

We called on friday to see about having mast unstepped, Mr. Wardell said he could do it saturday - maybe sunday morning at the latest. We arrived saturday about 1:00pm and filled with diesel then were informed that his employee had to leave and could not unstep mast today - but could do it monday - OK to stay in one of his slips till then. Had 15 amp electric service, water, and very fast wifi. Sunday morning at 9:30 am Mr. Wardell was knocking on the boat and told us he has help coming in half an hour and we will unstep mast this morning. Help arrived quickly and we all got the job done in about 2 1/2 hours - 41 foot sailboat with 55 ft mast. We found Mr. Wardell to be very pleasant, personable, extremely hardworking and knowledgable. It was overall a very good experience. If we come through this way again we will definitely stop here.



don't bother to even call.... they might be closed, 2015-09-14
Captain: , Texas (130)

we called ahead needing what most boaters need , dock , fuel and or pump out. man who answered the phone acted ike I was crazy told me to stay on the Tonawanda wall refused any and all service when we went past his place looked like it is locals only and not many of them keep going blue water marina will help you this place was NOT USER FRIENDly
update....he called me after I left above post and chewed me out said he did not like my post... he tried to tell me he said he was closed I never heard that.. Maybe he has figured out active captain though and will treat the next call better good luck to all safe boating



Fuel and Ice-treated nicely, 2015-08-28
Captain: , Florida (235)

Stopped here for gas and fuel. My wife called ahead to double check he had gas and we pulled up to dock. He's a little dry but we all can't be ecstatic everyday:).My wife's southern charm won him over. Treated us nicely and I wouldn't hesitate to go back again.



This guy is brutal!, 2014-09-27
Captain: , Mentor Harbor Yachting Club (10)

I have never heard of anyone in this business refusing to sell someone in need of fuel, some diesel. This person has no business in this business. Avoid at all costs!



Not to bad, 2014-09-26
Captain: , Grosse Ile , MI (31)

Westbound through the canal we needed a place to step our mast. After looking around there are not many choices. Dennis Charged $5 ft lenght of the mast. A bit pricey agreed but job well down. Dennis was pleaseant as well. One man show so expect to help out. We stayed over night for no additonal charge. Grocery store across the bridge near by.

No Showers
Diesel/Petrol
Calm no wake zone



stay away, 2014-09-08
Captain: , tisbury (10)

I would avoid this place if you can we did not have a good experience here price was extremely high for mast removal.



Check prices first, 2014-08-20
Captain: , Highland Yacht Club (60)

We had our mast stepped at Wardell's and were very pleased with the job done. Dennis was extremely friendly and sociable with both my wife and I and we found him very easy to deal with. He has two guys helping with the mast stepping/unstepping and they will even build the frame for you if you want. Keep in mind that if they build the frame, he will charge you about $200 for that alone, as we discovered with an unhappy couple who had done this while we were there. His fee for either stepping or unstepping a mast is $7/ft, which we thought was quite expensive considering we had the mast unstepped in Oswego for $3/ft only a couple months prior. That would be our only complaint. A lesson well learned. Next time we will contact Smith Boys and the Buffalo Little River Marina first to see what they prices are. I've heard since that they are cheaper and still provide an excellent service. Oh well, live and learn.



Fairly priced, 2013-05-01
Captain: , wichita falls (260)

Having our mast unstepped with Wardell was an experience which I will never forget. It was like being with my father. Mr Wardell is a friendly guy who apparently have seen it all. Great place!



Stay Away from here, 2012-09-19
Captain: , N. Tonawanda, NY (20)

Rude and unprofessional for a business owner. He did not want to sell me any gas, about 60 gallons even though there were no other boats in line or around. He told me I would tie up his gas dock.



Wardells has diesel. Owner is a jerk and is rude., 2012-06-01
Captain: , Grosse Pointe Farms, Mi (20)

If I had known I would have fueled elsewhere. He would not use the mast hoist to help raise our radar mast and then basically told us to leave.



No Problem here! I'll be back., 2012-05-30
Captain: , Findlay, OH (186)

Dennis sold me four hundred gallons of diesel with no problem and no mast stepping as I left the Canal. A busy busy one man operation it looks like. Nice enough guy, watched him step a 60' mast and he seems to know what he's doing. Chatted with him a bit and maybe a little rough around the edges - but if we were all the same it would be pretty boring! Ask to see his antique Mercury outboard motor collection and sign his visitors log book and I'll bet he softens right up :)



Mast Stepping, 2012-05-29
Captain: , Sandusky, OH (30)

In May of 2012 we had our catamaran sailboat's mast stepped at Wardell's. Dennis was helpful and professional to me and my family. He did not rush us, and was helpful. Wardell's did not have any helpers per se, so besides Dennis running the crane, the balance of the work is on your own. Regardless -- he did a nice job at a reasonable price. Thier crane is quite old and handmade by Dennis' father, yet did the job nicely. Our mast was about 55 feet long. The location is a boat yard -- ready to do work, not much of a marina is available for transient boaters



Basic Service - Nice Guy, 2012-04-02
Captain: , Warwick, RI (432)

There are no slips available (shallow). One old crane and one guy. First come, first served. No work on weekends. $5 a foot to step/unstep. Remove your stuff first is my suggestion. Diesel was available.



Wardell Boatyard Is OK, 2011-09-14
Captain: , Cornucopia WI (30)

They stepped our mast and were friendly and easy to deal with. Weather on Lake Erie kept us there for a few days and they went out of their way providing us with a place to dock for the extra day. We had a very good experience.



Wardell needs to learn the mariner's code, 2011-08-14
Captain: , Sandusky, OH (284)

He had no boats in the well, he had plenty of diessel, he told us forthrightly that because we did not unstep our mast there, he would not sell us fuel, despite the fact that we told him we were in a jam on fuel and had very little margin. I would never comment negatively, but this guy went over the line. He needs to sell his business or learn some lessons in customer service from people like RCR in Buffalo.



Maststepping!, 2011-01-04
Captain: , north tonawanda (10)

I have been going to wardell's for years and have never had a problem. Dennis is a very nice person! im sure if you had your mast stepped there he would of given you diesel. why go to Mc Donalds and take your own hamburgs! He makes his money on masts not diesel. Hes done thousands of boats from all over the world. You people need to get a life and stop bad mouthing wardells!!! Captain john Burch



What a crank, 2011-01-03
Captain: , Utica, Ohio (245)

I pulled the mast at Smith Boys before beginning an Erie Transit. I thought they had diesel, but they have no fuel. I motored to Wardell expecting to fuel up, but he refused to sell me diesel because I didn't use him to pull the stick.
His prerogative, I guess, but I'm not sure what he gained by refusing to make a few bucks. After watching his antics, listening to his rambling and seeing his rundown facility I was glad I had used Smith Boys.



Stay away from here, 2010-01-20
Captain: , Huron,OH - Little River, SC (630)

I was travelling east with 3 boats, and had a long standing appointment (1 week prior) to have masts taken down on a Friday morning. When we arrived from the Buffalo yacht club at the appointed time, Mr Wardell informed us he was too busy, and we had to wait until Monday.... 3 days of sitting. Rude, arrogant, and lazy. we bypassed him on the way home.

The town of Tonawanda eased our 3 day wait, including a Three Dog Night concert. Lemonaid out of lemons




Wardell Boatyard, 2009-08-27
Captain: , Whitehall, Mi (1754)

Just stopped to step mast. ($5/ft). Nice enough guy, but he didn't line up the mast well and rather than adjust the crane, he had us push and pull. He provided no assitant other than him (part of the time). While removing the lifting strap he let it fall and hit my wife in the head. Rather than saying he was sorry, his response was you weren't hurt so no harm done.

Wouldn't use him again.

FYI: transient price was $1.50/ft. Docks were marginal fixed docks.

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