Contact Us

Please review the list of Frequently Asked Questions before leaving a comment or question:


The Most Frequently Asked Frequently Asked Questions

- Can I use ActiveCaptain on iOS (iPad) and Android?
- Can I add restaurant markers?
- How do I validate my account?
- How can I edit a review that I wrote previously?
- The website guidebook loads to 100% and stops - why?
- Can I measure distances in the website guidebook?
- What can I do to help?




1. About ActiveCaptain

- What can I do to help?
- Can I use ActiveCaptain on iOS (iPad) and Android?
- How do I create an account?
- How do I validate my account?
- How do I change my email address or password?
- What do I do if I forgot my password?
- Are you just collecting my email address to spam me?
- What are points and how do I get a hat?




2. ActiveCaptain Data

- Can I add restaurant markers?
- Can I add Coast Guard stations?
- Can I add XYZ type of new markers?
- Why do you have Walmart with their own markers?
- Why are some slip and fuel prices wrong?
- What's the difference between details and reviews?
- How can I add data to ActiveCaptain?
- How can I add a review or comment to ActiveCaptain?
- How can I edit a review that I wrote previously?
- Do you ever edit or delete my reviews or comments?
- Where do the hazard markers come from?
- What is a Co-Op?
- What is a Pro-Op?
- What are sponsor marinas?




3. The ActiveCaptain Website

- Why does the guidebook section need to use Flash?
- Can I measure distances in the website guidebook?
- Why aren't my routes in the Route Sharing section?
- How can I use the website on my iPad or iPhone?
- How can I use the website on my Android device?
- The website guidebook loads to 100% and stops - why?
- Can I download data from the website to use offline?
- Can I print the data from the website?
- When will you update the mobile phone articles?
- Where are your articles about dogs onboard?
- Where are slides from your medical emergencies talks?




4. Using ActiveCaptain in Other Navigation Products

- What products currently support ActiveCaptain?
- Why doesn't XYZ product have ActiveCaptain data in it?
- How can I get XYZ product to use ActiveCaptain data?
- Can you answer my question about XYZ product?




5. Newsletters

- Why should I get the ActiveCaptain newsletter?
- Why am I not receiving the newsletter?
- How do I unsubscribe from the newsletter?
- Where can I find old newsletters?
- What is the Defender 1st program?





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Message:    




Active Corporation

Castine, Maine 04421
USA

support@activecaptain.com



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