Frequently Asked Questions
The Most Frequently Asked Frequently Asked Questions

- Can I use ActiveCaptain on iOS (iPad) and Android?
- Can I add restaurant markers?
- How do I validate my account?
- How can I edit a review that I wrote previously?
- The website guidebook loads to 100% and stops - why?
- Can I measure distances in the website guidebook?
- What can I do to help?




1. About ActiveCaptain

- What can I do to help?
- Can I use ActiveCaptain on iOS (iPad) and Android?
- How do I create an account?
- How do I validate my account?
- How do I change my email address or password?
- What do I do if I forgot my password?
- Are you just collecting my email address to spam me?
- What are points and how do I get a hat?




2. ActiveCaptain Data

- Can I add restaurant markers?
- Can I add Coast Guard stations?
- Can I add XYZ type of new markers?
- Why do you have Walmart with their own markers?
- Why are some slip and fuel prices wrong?
- What's the difference between details and reviews?
- How can I add data to ActiveCaptain?
- How can I add a review or comment to ActiveCaptain?
- How can I edit a review that I wrote previously?
- Do you ever edit or delete my reviews or comments?
- Where do the hazard markers come from?
- What is a Co-Op?
- What is a Pro-Op?
- What are sponsor marinas?




3. The ActiveCaptain Website

- Why does the guidebook section need to use Flash?
- Can I measure distances in the website guidebook?
- Why aren't my routes in the Route Sharing section?
- How can I use the website on my iPad or iPhone?
- How can I use the website on my Android device?
- The website guidebook loads to 100% and stops - why?
- Can I download data from the website to use offline?
- Can I print the data from the website?
- When will you update the mobile phone articles?
- Where are your articles about dogs onboard?
- Where are slides from your medical emergencies talks?




4. Using ActiveCaptain in Other Navigation Products

- What products currently support ActiveCaptain?
- Why doesn't XYZ product have ActiveCaptain data in it?
- How can I get XYZ product to use ActiveCaptain data?
- Can you answer my question about XYZ product?




5. Newsletters

- Why should I get the ActiveCaptain newsletter?
- Why am I not receiving the newsletter?
- How do I unsubscribe from the newsletter?
- Where can I find old newsletters?
- What is the Defender 1st program?






1. About ActiveCaptain






What can I do to help?
There are several ways that you can help ActiveCaptain remain a cruising resource for all of us. If you use the ActiveCaptain data to help with your cruising then it is critical that you also contribute to the data. The power of ActiveCaptain comes from the details, reviews, and comments of thousands of boaters who are actually cruising worldwide. It's all real information about places to go, how to get there, and what to watch out for along the way. Encourage other cruisers to also contribute. The more information collected the better it is for everyone.

Consider filling out some of the data that might be missing for your home port. That's probably an area that you're an expert in. But it's just as important to leave reviews on marinas and anchorages that you visit along with comments about hazards that you passed. It is especially important to update reviews and comments if your experience has been different than the other reviews/comments. This is especially true for hazards. Conditions change and if it's been a month or more since the last comment, leave one yourself. If you've experienced something different than what others saw, definitely add your experience.

Seek out, visit, and thank our Sponsors because they make this resource possible. While the data boaters contribute is priceless, the cost of running the website comes with an ever growing price tag. Tell marinas that you use ActiveCaptain to make your cruising decisions and encourage them to support this resource that helps us and them. Keeping it free and available to all brings the most benefit to boaters and marinas alike.

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Can I use ActiveCaptain on iOS (iPad) and Android?
Yes, there are many thousands of captains using ActiveCaptain data on their iPhones, iPads, and Android tablets and phones.

The ActiveCaptain online guidebook on the website requires Adobe Flash and will not run under iOS or Android because Flash is not supported on those devices. There are, however, several existing options for accessing the ActiveCaptain data offline on the devices using third party navigation applications. You can find a list of the currently supported applications on the website here:
https://activecaptain.com/navProducts.php

For the iPhone and iPad, there is an app called Photon that will provide Flash support for the website. We've tested Photon with ActiveCaptain and it does work. The ActiveCaptain website guidebook was written for mouse use and accessing the user-interface with touch will be more difficult. The third party apps will provide a much better experience and with much better capabilities like GPS support and offline use.

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How do I create an account?
To create a free ActiveCaptain account:

1. Select "Register" in the upper right of the website.
2. Fill in your email address and a password.
3. Look for a confirmation email in your inbox for the next 10 minutes. It is sent out immediately. If you do not receive it, check your spam and junk folders and add us to your safe senders or contacts.
4. Click on the confirmation link in the email to validate and enable your account.

Once your account has been validated and enabled, select "Login" in the upper right of the website. Select "Remember me" on the login page and you will not need to login again on that computer in the future.

Make sure that the email address you use is one that you check on a regular basis. Our Terms of Use require that we have a way to contact you with questions or for clarifications. If we are not able to reach you in a reasonable period of time your entries may be removed.

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How do I validate my account?
When you register for a free ActiveCaptain account you must enter a valid email address and a password. You will receive an immediate confirmation email which will have a link that you must click to let ActiveCaptain know that you are a real person and that your email is valid. If you do not receive the confirmation email immediately in your inbox, check your SPAM folder and add us to your safe senders or contacts. It is critical that we have a valid email address so that we can contact you with questions or concerns about your ActiveCaptain contributions.

If an hour has gone by and you haven't seen the validation email, vigorously check SPAM and JUNK folders. Unless you typed your email address incorrectly, it will be there.

If after a few hours you still haven't found the validation email, write to support@activecaptain.com from the email address you're using for your account and we'll help figure out the problem.

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How do I change my email address or password?
To change your email address or password for your ActiveCaptain account, login using your current email address and password. Select the "My Account" link in the upper right of the website page. Modify the information and then select "Submit Changes."

Make sure that the email address you use is one that you check on a regular basis. Our Terms of Use require that we have a way to contact you with questions or for clarifications. If we are not able to reach you in a reasonable period of time your entries may be removed.

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What do I do if I forgot my password?
Go to the login page on the ActiveCaptain website and click the "Lost password" link. That will allow you to enter your email address and if you have an ActiveCaptain account, the password will be sent immediately by email.

Watch for the email containing your password for about 10 minutes in your inbox and spam/junk folders. Make sure activecaptain.com is in your safe senders or contacts list to assist with spam filtering.

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Are you just collecting my email address to spam me?
No. There would be much simpler ways to do that! Your email address will only be used to contact you if we have questions or concerns about an entry you have made. Our Terms of Use require that we have a way to contact you with questions or for clarifications. If we are not able to reach you in a reasonable period of time your entries may be removed.

In addition, your email address will be used if you choose to receive the weekly ActiveCaptain newsletter or if you elect to have messages from other ActiveCaptain users sent to your inbox. If you qualify for one of the points awards like the ActiveCaptain hat, you will receive an email from us requesting a physical mailing address or other information needed for the award.

In keeping with CAN-SPAM requirements, every newsletter or mass mailing we send out has an unsubscribe capability at the bottom. This link will quickly remove you from future mailings.

Our goal is to protect your privacy and we will never sell or distribute any of your private information without your permission. See our Privacy policy for more details.

The ActiveCaptain website went live on January 26, 2007. From that moment onward, we have never provided a captain's email address to anyone without their permission, period.

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What are points and how do I get a hat?
As you make updates, add markers, and enter reviews or comments, you gain points. As you reach different point levels, you become eligible for awards. You can receive only one item or free sample for each point level and some items and samples may have restrictions such as "while supply lasts" or "for a limited time period." Some manufacturers have international mailing restrictions too.

When you reach one of the levels you will be sent an email asking for your mailing information, and, in the case of third party products, permission to pass your information along to the third party.

Points are earned as follows:

Each update accepted = 1 point
Each new marker accepted = 10 points
Writing a new review or hazard comment = 10 points

The quickest way to obtain points is to write reviews or comments. You can only write one review or comment for each marker. If you edit your previous review or comment no extra points are awarded. You can check how many total points you have by logging in to the website and clicking on "My Account" in the upper right. Your total points are also displayed on every page in the top right next to your captain name when you are logged in.

When you reach 250 points you become eligible for the stylish and much coveted ActiveCaptain hat. ActiveCaptain hats are only available to boaters who have obtained 250 points. Your first hat is free. If you lose or wear out your hat you may purchase another by contacting us throughthe website. Make sure to wear you hat every time you check in to a marina to let them know you are an ActiveCaptain user and that you write reviews!

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2. ActiveCaptain Data






Can I add restaurant markers?
We do not have separate markers for restaurants. Our goal is to provide boating specific information that is not easily available elsewhere and there are already many good restaurant websites. Allowing restaurants to have their own markers would quickly make the display cluttered in many areas. However, if the restaurant has some form of dockage - overnight, free while dining, etc. - it can be entered as a marina marker. Please select "Other" as the Facility Type.

Every marina marker has a Restaurants field under the Services tab. Nearby restaurants that are especially interesting or significant should be listed there. For anchorages, these special nearby restaurants should be listed in the Other Services field.

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Can I add Coast Guard stations?
We do not allow markers for US Coast Guard stations. The US Coast Guard stations are already marked on most nautical charts. If you need to contact the US Coast Guard you should hail them on channel 16.

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Can I add XYZ type of new markers?
We have given much thought to the marker types that are included in the ActiveCaptain data. The focus is on information that is not well covered elsewhere. We strive to include marker categories that are relevant to all cruisers especially when making anchoring and marina decisions. Information that is readily available in other places, such as restaurants, is not included as separate markers. Making these decisions is not black and white but involves many shades of gray. We realize that others making the same decisions would likely make somewhat different choices. After over 7 years of managing the ActiveCaptain data we feel very good about the choices that we have made.

Note that while there are no restaurant markers (unless they have dockage) or grocery store markers, that type of information is exceedingly important to cruisers. Every marina and anchorage has places where nearby restaurants and grocery stores can be fully documented.

It's important to limit the clutter caused by adding too many markers. We know that there are a thousand categories of things that could easily be in ActiveCaptain. We'd prefer to provide quality over quantity.

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Why do you have Walmart with their own markers?
Having lived aboard for over twelve years we have developed an appreciation for being able to find and get to a Walmart. Once there we may not get everything we want but we can usually get everything we need. They are rarely near the water so getting there takes planning. We wanted to have a way to quickly see where the nearest one was so we decided to include these as a separate marker. We realize that Walmart is not worldwide and have allowed their equivalents in countries outside the US.

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Why are some slip and fuel prices wrong?
The power of ActiveCaptain data is in the contributions from scores of boaters as well as marinas themselves. We find that most good marinas make an effort to update their pricing information so that you have the latest data. We send an email to every marina in the ActiveCaptain database every Monday with a quick link for keeping this data current. In addition, every entry that involves pricing has a date field so that users are aware of how current the information is. If slip and fuel pricing is not current it is because a marina has not kept it that way. As a user, you can update the information as well - it is one way you can contribute and give back to the community.

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What's the difference between details and reviews?
Marker details involve factual information about the marina or anchorage - phone numbers, approach depth, Internet access, showers. These are just a few examples of data that is included in the details sections. Details include the things that can be verified and validated. When new detail data is entered, it starts an internal process to perform a verification and validation process. We correct spelling, grammar, and try as much as possible to verify the new data that was entered. This often involves web searches as well as calling individual marinas throughout the world. It is the most time consuming part of running the ActiveCaptain system.

Reviews and hazard comments are your opportunity to provide your experience and opinions about the marina or anchorage or whatever new information you uncovered about a hazard. Reviews are not verified because they are based on an individual's experience. We do not correct spelling and almost never change anything in anyone's review. We do have a family friendly policy and will occasionally ask a captain to use a different choice of words. We also won't allow blatant attacks or totally unreasonable rants against a marina - but these are very rare events.

So putting this all together: If you know that a location has heads and showers available, you should include that in the details section of the marker. If your experience is that they were dirty, that should be in your review.

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How can I add data to ActiveCaptain?
All marker details can be edited. To edit and update an item using the ActiveCaptain website:

1. Open the marker's details and find the item you would like to change.

2. Hover the mouse over the heading and notice that Edit is displayed on the right side.

3. Click anywhere in the heading to edit that section.

After you make your changes, click the Submit button. Your update will be displayed in the section at the bottom. After it is reviewed by us, it will replace the original data in the details. This usually takes less than a day. Once your update is accepted, you'll receive points. Note that you get 1 point for every item you edit in the details.

It is possible to edit data on some of the third party navigation products that license ActiveCaptain data as well. The user-interface to perform the editing varies between the different programs and apps.

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How can I add a review or comment to ActiveCaptain?
Marinas and anchorages can be reviewed. Hazards can receive a comment. There are two ways to add a rating or comment on the ActiveCaptain website:

1. Click in the marker to display its balloon. Then click Rate it or Add comment.

2. Find the marker in the list of the Markers card. Then click on Rate it or Add comment there.

Note that adding a new review or comment gives you 10 points.

Reviews and comments can also be added in most of the navigation products that license the ActiveCaptain data. Each application and app has their own way of adding a review or comment.

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How can I edit a review that I wrote previously?
You're only allowed to write one review or comment on each marker. If you want to update your review because something has changed or because you've stayed at the marina again, definitely do it!

To make corrections or update a review or comment that you have previously entered, simply re-review the marker. This will bring your previous review/comment back for editing and allow you to make any changes you'd like. You can change the number of stars or edit any of the text. If you submit the new review/comment, the date of the review will be changed to the current date.

This technique of re-reviewing a marina, anchorage, or hazard also works in navigation products that license our data.

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Do you ever edit or delete my reviews or comments?
We consider the reviews and comments of ActiveCaptain users as sacred. They are your opportunity to voice your experience and opinions about the places you've encounter while cruising. We are told that it is the portion of the ActiveCaptain data that you value the most. It is a very rare instance when an ActiveCaptain user's review is removed or when a user is asked to modify their review.

It is important that ratings and reviews be relevant, helpful, and trustworthy. Therefore, Active reserves the right to edit or remove any review that contains:

Inappropriate Content
We want to provide a clean and positive user experience for all users. We may remove reviews that contain unlawful content, or content not considered family friendly. We may also remove reviews that include plagiarism or are copied from other sites. This is not only important for our own database, but there are many other programs and apps that use our data that want to retain their non-adult ratings in the various app stores.

Reviews and ratings must be appropriate for the community of boaters. Do not post reviews that you know are incorrect, coerced, or have been paid for in any way. A review is considered inappropriate if it does not provide boaters with the capability to determine the quality and validity of the postings themselves.

Advertising and Spam
Nobody likes spam and it only makes the author look bad. Don't use reviews for advertising or post the same or similar reviews across multiple places. Obviously, don't post fake reviews intended to boost or lower ratings.

Off-topic Reviews
Reviews and ratings should describe your personal, first hand experience. Please do not post reviews based on someone else's experience, or that are not about the specific topic being addressed. A review is not a forum for personal attacks, rants or crusades. Please also do not use ActiveCaptain reviews to report incorrect information about a marker. Instead select Details for the marker and edit the incorrect information.

Conflict of Interest
Reviews are only valuable when they are honest and unbiased. Even if well-intentioned, a conflict of interest can undermine the trust in a review. Please also do not post reviews on behalf of others or misrepresent your identity or affiliation with the place you are reviewing.


In general, reviews and comments that violate these standards will generate an email from us to allow the author to fix the problem. Since January 2007, most captains have completely understood and have edited the problem text. With many thousands of reviews, very few have been removed and only 1 word from one review ever required editing by us.

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Where do the hazard markers come from?
There are generally two ways that a hazard marker is created. Some hazards come from official notices such as NOAA's weekly Local Notice to Mariners (LNM). However, most come from boaters who are cruising the waterways and wish to alert their fellow cruisers to issues they have encountered. We find this to be the best source of information because it comes in from boaters actually cruising the areas. In fact, it is often the case that when we go to enter a LNM warning we find that we already have a hazard in place that came for a boater. How's that for a terrific community!

Note too that hazards markers are worldwide and not confined to US waters.

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What is a Co-Op?
A Co-Op is a time sensitive super deal that is being offered by an ActiveCaptain Sponsor. These deals must be pre-approved by us and must be more than a typical 10% discount. They are offers that marinas can use during their slow periods to attract in boaters. If you see the Co-Op badge on a marina marker be sure to check it out.

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What is a Pro-Op?
A Pro-Op is a message that an ActiveCaptain Sponsor can present to boaters that are looking at their marker data. The message appears beneath the marina's contact data. It is their opportunity to let you know why you should visit their marina. The message may include special events, standard discounts, or features they think set them apart.

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What are sponsor marinas?
The ActiveCaptain Sponsor marinas ensure that the ActiveCaptain data is free and readily available to all boaters. The costs involved in maintaining and running the ActiveCaptain service increases every year. Sponsors are the ones paying the tab. An ActiveCaptain Sponsor pays an annual fee that allows them to access additional features such as presenting Co-Op and Pro-Op messages. They are critical to the continued success of ActiveCaptain. So make sure to visit a Sponsor marina when you can, tell them you came in because of ActiveCaptain, and encourage other marinas to support this important resource.

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3. The ActiveCaptain Website






Why does the guidebook section need to use Flash?
When ActiveCaptain was designed in 2006, we wanted the website to give the feeling of a real software application. Tools built with html felt funny to us. We liked the cross-device capability and graphic performance of Flash.

Since Apple started dropping support for Flash on iPhones and iPads, Flash has come out of favor. But on mobile devices, complex websites that use a mouse have come out of favor too. On these mobile devices, "apps" are the way.

In 2009 as Flash was losing traction, we decided that it would be best for the entire cruising community if we worked on advanced server technology to allow other navigation products and apps to synchronize and use our data offline and away from a live internet connection. That has worked very well and there are now dozens of applications that use all of our data inside their product. For the iPhone and iPad for example, there are multiple, different products today. And as ActiveCaptain use has skyrocketed, many more companies and developer are getting involved.

We are currently working on a new version of the website that will no longer use Flash.

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Can I measure distances in the website guidebook?
The ActiveCaptain website guidebook has a fantastic capability for measuring distances including multi-waypoint routes and saving them and sharing them. We go much further than allowing just a distance between two points.

To measure a path or create a route, press-and-hold the mouse button on the position of the starting location of the path you would like. This location must be on the map or chart and cannot be another marker or route. Select "Measure a path" from the popup menu. To enter additional waypoints for the path, press-and-hold the mouse button and select "Add waypoint here" from the popup menu. Click "To Route" at the bottom to turn the path into a saved route. Cancel will cancel the path creation. Any waypoint can be dragged to a new position while the route is being created. Click on a route line segment to add a waypoint at that location on the segment. Click in an existing waypoint of the route being created to delete the waypoint.

Note that the distance along the path is displayed at the bottom while you are building the path or under the Details of the route if it is saved.

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Why aren't my routes in the Route Sharing section?
Any route you create, edit, or import in ActiveCaptain is immediately available to be shared by everyone. When you go to the Route Sharing card on the website, however, your personal routes are not displayed because it can be confusing to find your own routes among all the others. All of your routes are always available in My Card under the routes section.

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How can I use the website on my iPad or iPhone?
There are a variety of third party marine navigation applications that support the ActiveCaptain data on iPhone and iPad devices. As an added advantage they provide offline access so that you do not need to depend on an Internet connection. You can find a list of the current applications on the website:
https://activecaptain.com/navProducts.php

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How can I use the website on my Android device?
There are currently a few third party marine navigation applications that support the ActiveCaptain data on Android devices. As an added advantage it has the option to provide offline access so that you do not need to depend on an Internet connection. You can find a list of the current applications on the website:
https://activecaptain.com/navProducts.php

More Android developers are looking at supporting ActiveCaptain and the list of supported products will surely increase over time.

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The website guidebook loads to 100% and stops - why?
The most common reason for the website guidebook to not load properly is a problem with Flash. Here are the most common Flash issues:

1. Do you have the latest version of the free Flash player? This page will let you know:
http://www.adobe.com/software/flash/about/

2. Is your Flash player configured to allow our website to save data? We save your last lat/lon position and things like that so when you come back, the display is how you left it last time. To check that, go here:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html#117498

Let that page come up - it takes a few seconds. Make sure "Allow third-party Flash content to store data on your computer" and the allowable amount of data isn't set to zero. We use less than 10K.

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Can I download data from the website to use offline?
Yes, absolutely - in fact, we estimate that 80% of the ActiveCaptain use happens away from the ActiveCaptain website.

To access the ActiveCaptain data offline, use one of the third party marine navigation applications. You can find a list of the current applications on the website:
https://activecaptain.com/navProducts.php

There are many products that have ActiveCaptain within them and more coming all the time. If you want other products to have the ActiveCaptain data, write to the developer of the product and ask them to contact us.

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Can I print the data from the website?
There is no facility for printing the ActiveCaptain guidebook data but there is a way to print a text version of a marina's marker data. The Quick Lists section of the website offers hierarchical lists starting with countries that you can use to access a textual page for a marina. You can find Quick Lists on the website here:
https://activecaptain.com/quickLists/marinaIndex.php

Generally people want to print the data to use offline and away from the Internet. A much better way to accomplish that is to use one of the many third party navigation products that licenses ActiveCaptain for use within their own product. All of them allow ActiveCaptain data to be used offline and away from the Internet. For more information about products that use ActiveCaptain, see:
https://activecaptain.com/navProducts.php

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When will you update the mobile phone articles?
The series on mobile phones was done for an online publication back in 2009. The publication allowed us to include the articles on our website for use by ActiveCaptain users. We do not have plans to update the articles at this time as we prefer to focus our efforts on enhancing ActiveCaptain. While specific phones models and other product details have certainly changed, the basic background information still holds true

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Where are your articles about dogs onboard?
We cannot imagine leaving the dock without our four-footed crew members. Yes, having dogs onboard can, at times, be a challenge but the rewards are worth it. The most common questions we receive are about where they do their "business." After training 4 dogs onboard and fielding hundreds of questions we decided to put it in writing. You can find our technique, as well as articles from two other dog-crazy cruisers on the website here:
https://activecaptain.com/articles/dogs/canineCrew.php

You can also follow our pack on their blog:
http://www.takingpaws.com/

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Where are slides from your medical emergencies talks?
We have been licensed EMT's for 20+ years working on the volunteer ambulance squad in our home port of Castine, Maine. Several years ago we developed an emergency medicine talk geared towards cruisers. There's no anatomy or gross procedures. It's all about practical advice to help you better deal with an emergency situation while on your boat. Over 2,000 boaters have attended these talks over the years and many ask for a copy of our slides. You can find them here:
https://activecaptain.com/articles/medical/intro.php

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4. Using ActiveCaptain in Other Navigation Products






What products currently support ActiveCaptain?
There are many third party marine navigation apps on the market today that support ActiveCaptain data and an additional 20 under development. The list changes all the time. You can find a list of the currently available shipping applications on the website here:
https://activecaptain.com/navProducts.php

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Why doesn't XYZ product have ActiveCaptain data in it?
We don't know. There is nothing stopping a product developer from adding ActiveCaptain support to their product. There are no development fees, no license fees, and no user fees. By leaving ActiveCaptain out of their product, they're only giving you a reason to purchase another product that has it.

The best thing you can do if you want ActiveCaptain in a product you use is to ask the company who makes the product to contact us.

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How can I get XYZ product to use ActiveCaptain data?
The best way to get your favorite marine navigation application to support ActiveCaptain data is to send them a request. We offer a free API for working with the data and will consider all requests that come to us. There are no developer fees, no license fees, and no user fees. It costs them nothing and gives them an incredible feature with many users who want access to the data.

The best thing you can do if you want ActiveCaptain in a product you use is to ask the company who makes the product to contact us.

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Can you answer my question about XYZ product?
Possibly but it isn't the right way to get help for the product. Contact the company who produced the product you purchased and ask them. You'll get the correct answer and they'll get information about what's confusing and unclear in their own product.

We are asked product support questions for other products about 200 times each week. Just responding to the emails takes us away from developing and enhancing our own ActiveCaptain product. We just can't do it. You need to contact the company that you paid to get their technical support.

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5. Newsletters






Why should I get the ActiveCaptain newsletter?
The weekly ActiveCaptain newsletter is the first place you will hear about new features and capabilities, new third party applications and support, and helpful information about working with the ActiveCaptain data. There is a weekly Defender 1st special that can only be accessed through the newsletter. It is one product offered by Defender at a super price for just one week. If you're not getting the newsletter you're not saving money!

We also include a variety of topics about different aspects of cruising from technology, to destinations, to fitness onboard, to cruising with dogs.

The newsletter is released every Wednesday morning. A full archive of all previous newsletters can be found at:
https://activecaptain.com/newsletters/index.php

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Why am I not receiving the newsletter?
First, make sure that you are signed up to receive the newsletter. Log into the ActiveCaptain website and click on My Account in the upper right corner. Look at your account information and make sure the "Subscribe to newsletter" box is checked. If it is then the newsletter is most likely going to your spam folder.

Make sure to add news@activecaptain.com to your safe senders or contacts to prevent the newsletter from going into spam. Each email program has a way to whitelist an email address and it's possible that you have to add ActiveCaptain to that list.

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How do I unsubscribe from the newsletter?
The easiest way to unsubscribe is to click the Unsubscribe link at the bottom of every newsletter. This is the standard way to unsubscribe from any publication supporting CAN-SPAM requirements.

You can also unsubscribe from the newsletter by logging into the website on a Mac or PC and clicking on My Account in the upper right corner. Uncheck the checkbox beside "Subscribe to newsletter" and click the Submit Changes button.

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Where can I find old newsletters?
There is an archive of all the newsletters on the ActiveCaptain website. You can find it here:
https://activecaptain.com/newsletters/index.php

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What is the Defender 1st program?
The Defender 1st program is a special offer available only through the weekly ActiveCaptain newsletter. Defender Industries, the premiere online marina outfitter, offers one product for one week for one amazing price. Defender works directly with the manufacturer to bring their price below anything you'll find elsewhere but the price is only good for one week. To obtain the price you must follow the link in the Defender 1st section of the weekly newsletter.

The Defender 1st section of the newsletter is always at the bottom of the newsletter.

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Articles
ActiveCaptain articles Read the award winning nineteen part series on mobile phones on boats.

Learn how to train your canine crew to use the "poop deck" and a unique way to get them into the dinghy.

Find out what's in our ditch bag and see what unusual products we have found invaluable on our cruises.
We're Different
Help You won't find banner ads in ActiveCaptain. They just create noise and take away from the display you're using.

You won't find biased, misleading information here either. The reviews are real because they come from you. Come see here how we're different.